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First Line Manager

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Job Reference: 6342
Number of Positions: 2
Job Category: Custodial
Contract Type: Full Time
Salary: £28,939.65
G4S Region: UK & Ireland
Country:United Kingdom

G4S Business Unit:UK Central Government Services
Closing Date: 21/02/2018

Job Introduction:

Role Responsibility:

First Line Manager

HMP Birmingham

£28,939.65 per annum

Full Time - 40 hours per week

As the world’s leading security solutions group with operations in over 120 countries and more than 625,000 employees worldwide, G4S is a truly unique company. We’re bigger, more diverse and involved in more fascinating, cutting-edge projects than many people would imagine and we now have an opportunity for First Line Managers to join our team at HMP Birmingham.

At HMP Birmingham we are extremely proud of our long history, heritage and the wealth of experience that comes with a prison that has been open since 1849.  HMP Birmingham was also the first ever public sector prison to be transferred into the private sector estate. 

Job Outline:

To provide professional advice, guidance and support to operational and line management in order to maintain good order and discipline of the Prison.


  • Manage the effective deployment of staff to ensure the security of the prison and meet operational requirements.
  • Co-ordinate all security and control measures in line with security instructions within the prison ensuring that all departments are aware of their responsibilities.
  • Control all incidents and occurrences within the prison to ensure the security of the prison and prisoners including the completion of relevant documentation.
  • Monitor and maintain control of all aspects of prison routines in order to meet contractual and legal requirements and security instructions ensuring all incidents are reported correctly and documentation is completed accurately.
  • Monitor the movement of all prisoners both internally and externally in an effective manner so as to maintain security within the prison at all times.
  • Control the use of C&R and other forms of restraint to ensure that correct procedures are followed.
  • Implement where necessary an effective Assessment, Care in Custody and Teamwork (ACCT) system and Violence Reduction system to minimise suicides, self-harm and bullying within the prison.
  • Manage the discharging process ensuring that all prisoner discharges are actioned in accordance with operational instructions.
  • Assist in the promotion of creating a positive Health & Safety culture to achieve and maintain recognition as a British Safety Council 5 Star business unit.
  • Coach and support staff on a day-to-day basis to maximise their performance and ensure values, ethical standards, equality and diversity, policies and procedures and contractual requirements are met.
  • Deploy staff to ensure searching within the establishment meets the set targets in accordance with the local Security Strategy and monthly statistics are produced
  • Manage & deploy effectively staff within the operational support group and dog handling, as per the relevant operational and security instructions Manage the availability of the pool vehicles.

The Ideal Candidate:

Essential Skills:

  • Experience in a custodial environment


Desirable Skills:

  • Experience of monitoring service delivery and meeting short term objectives


At G4S, the philosophy of our prisons is to rehabilitate offenders and equip them to re-integrate into mainstream society on release. We seek to normalise prison conditions as far as possible to reflect life in the outside community. Our aim is to create an environment in which staff and prisoners feel safe and causes of prison stress are minimised. Central to our philosophy is the relationship between staff and prisoners. Our training and operational practices emphasise the need to treat prisoners with dignity and respect and G4S staff build positive and supportive relationships with the prisoners in their care. We are seeking to recruit a caring, pro-active and confident professional to help make a real difference to their lives.

If you join us, you can be sure that you’ll find a secure, friendly and professional working environment and be given all the support, training and encouragement you need to build and develop a successful career with us. Our benefits are as you would expect from a large global organisation and include a company pension, comprehensive training, career development, generous holiday entitlement, uniform and access to our on-site gym.

Please note that these vacancies are subject to a 5 year checkable history and the strict vetting standards set by G4S and the Secretary of State for the Home Office and are exempt from the Rehabilitation of Offenders Act.

You must be eligible to work in the UK and must have been resident in the UK for a minimum period of 5 years. You will also need to provide full details of your employment and education history for the last 10 years as part of the security screening process for this role.


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Please Note: The application deadline for this job has now passed.


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