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NCC Controller (Shift Work Days & Nights)

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Job Reference: G4S/CD/6105
Number of Positions: 2
Job Category: Cash Operations
Contract Type: Full Time
Salary: £30,949.92 including London weighting
Location: Sutton
G4S Region: UK & Ireland
Country:United Kingdom

G4S Business Unit:
Closing Date: 20/06/2018
Package Description: Pension, life assurance, annual leave

Job Introduction:

G4S is the largest secure solutions company in the world, the second largest private employer on the London Stock Exchange and one of Britain’s top Employers for 2010. Our Cash Management Solutions business has expertise in cash and valuables transportation, cash processing, ATM and cash centre outsourcing, secure storage and retrieval.

As an employee of G4S Cash Solutions, each role will have specific responsibilities for the identification, management and control of risk in order to safeguard the business, staff, customers, assets and reputation. Every G4S employee has a role to play in understanding and supporting the business in embedding effective risk management controls and assurance and be integral to the effectiveness and success of G4S.

Main Purpose of Job

  • To monitor the NCC security systems to ensure that all alerts are dealt with professionally, effectively and timely.
  • To support the G4S operational network to ensure that services are provided in a timely and effective manner.
  • To protect the overall assets of the G4S group of companies and staff where required.
  • To provide a customer focussed service.

Role Responsibility:

Team Work and Collaboration

  • To have a full understanding of vehicle operating systems and procedures.
  • To understand the requirements of alarm monitoring in line with national ACPO requirements.
  • To have a full understanding of all procedures and processes relating to Tiger, kidnap for ransom and extortion procedures, including international escalation.

Best People

  • To support fellow members of staff and provide advice and mentoring where appropriate.

Customer Focus

  • To provide all users and customers of the NCC with a customer focussed service.
  • To ensure that all breaches of the company’s procedures are documented and referred to the relevant body in accordance with NCC and company guidelines.


  • To ensure that the required response and coordination to all alarms and active monitoring.
  • To continuously identify areas of risk and suggest methods of improving company and NCC processes and procedures.


  • To ensure the adherence to operational procedures in order to maintain compliance to ISO 9001/BS 5979 standards.


  • To carry out all tasks with integrity and honesty.

This role profile will be subject to change in accordance with departmental developments and the job holder’s expertise.

The Ideal Candidate:

Person Specification


  • Knowledge of relevant systems and how they integrate within the business operation (D)
  • Good knowledge of the security industry, regulation, operating practices and technology (D)
  • Good oral/written communication skills (E)
  • Good relationship building skills (E)
  • Self disciplined with a high level of integrity (E)

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Please Note: The application deadline for this job has now passed.


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