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Mobile Patrol Supervisor/E081/92595/1

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Job Reference: G4S/TP/1635347/92595
Number of Positions: 1
Job Category: Security / Protective Services
Contract Type: Full Time
Salary: £10.09 - £10.09
Location: Brierley Hill
G4S Region: UK & Ireland
Country:United Kingdom


G4S Business Unit:UK - Secure Solutions
Closing Date: 06/07/2017
Package Description: 20 days annual leave plus 8 Bank Holidays, Company Sick Pay Scheme, Contributory Pension Scheme, Contributory Health Plan

Job Introduction:

We now have an exciting opportunity for a Mobile Partol Supervisor to join the G4S Secure Solutions (UK) team in the Brierley Hill area.

Role Responsibility:

- To understand and deliver operational KPI targets via the performance
of the area's officers, e.g. productivity, thoroughness of job completion, activation response time, patrol schedule achievement and vehicle care

- To assist in the achievement of set customer retention targets by enhanced officer performance

- Bring to the attention of manager, any identified sales and business opportunites through course of job role.
- Effectively supervise and communicate with all officers, ensuring all duties are completed on time and to an acceptable standard, e.g. patrol performance, response times and TW
- Proactively engage with Tasking Desk and NCC
- Effective follow up and closure of relevant issues and appropriate escalation procedures followed
- Ensure everyday operating expenditure is controlled to achieve set vehicle cost targets
- Form close and effective working relationship with MROs and communicate effectively with all levels of management and staff
- Counsel officers and discipline where appropriate. Conduct formal ongoing training/appraisal of officers through routine field accompaniment. 
- Take responsibility for all operating base compliance issues, e.g. key checks, accuracy of assignment instructions and new contract set up. Information entered into business systems in line with relevant templates.
- To ensure Health and Safety standards are adhered to.
- To ensure G4S standards, principles and values are upheld and promoted.


The Ideal Candidate:

  • Smart and professional appearance and manner
  • Management of staff
  • Excellent time keeping
  • Ability to manage multiple concurrent activities
  • Able to record and report incidents as well as producing accurate general reports.
  • Competent in the use of IT systems (MS Office)
  • SIA licensed 
  • Good standard of verbal and written communications

About the Company:

G4S is a FTSE 100 Company and the world's leading provider of security solutions, with operations in over 100 countries Worldwide. G4S Secure Solutions (UK) Limited is one of the largest Business units in the G4S Group and the largest Security Services Company in the UK, with an annual turnover of approximately £440m and employing 20,000 people.  Our success depends on the commitment of our employees to providing excellent customer service to all internal as well as external customers.

G4S is a global company with a diverse employee team and we welcome applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.


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Please Note: The application deadline for this job has now passed.

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