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Control Room Officer (CCTV)/K232/105195/1

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Job Reference: G4S/TP/2357220/105195
Number of Positions: 1
Job Category: Security / Protective Services
Contract Type: Full Time
Salary: 9.62
Location: Edinburgh
G4S Region: UK & Ireland
Country:United Kingdom


G4S Business Unit:UK - Secure Solutions
Closing Date: 07/01/2018
Package Description: 20 days annual leave plus 8 Bank Holidays, Company Sick Pay Scheme, Contributory Pension Scheme, Contributory Health Plan and guaranteed hours contracts.

Job Introduction:

We now have an exciting opportunity for a Control Room Officer to join the G4S Secure Solutions (UK) team in the Edinburgh area. 

Role Responsibility:

Duties will involve:

  1. Carrying out stringent checks on all aspects of CCTV cover.
  2. Issuing access to contractors as per site authorisation protocols.
  3. Monitoring CCTV
  4. Take control of any emergency situations guide and advise Officers through the situations until relived by a member of the Emergency Services or Centre Management Team.
  5. Respond to requests for assistance
  6. Follow other established procedures as laid out in the Security Procedures, Security Policy, and Business Continuity Plans
  7. Display the highest standard of personal presentation to maintain the image of G4S and the customer.
  8. Answer all telephone calls in a polite and professional manner.
  9. Undertake any other duties as requested by the Security Supervisor, Security Manager and/or the Client.
  10. Reviewing CCTV footage. 
  11. Ensuring compliance requirements are met in all aspects of the control room
  12. Working hours and rosters are as dictated by G4S.

The Ideal Candidate:

The ideal Candidate would

  1. Must have previous CCTV control room experience
  2. Security + CCTV licence holder
  3. Must have knowledge of writing assignment instructions and process.
  4. Must be able to respond effectively to urgent customer requests.
  5. Must have attention to detail
  6. Ability to demonstrate flexibility and adapt to change

About the Company:

G4S is a FTSE 100 Company and the world's leading provider of security solutions, with operations in over 100 countries Worldwide. G4S Secure Solutions (UK) Limited is one of the largest Business units in the G4S Group and the largest Security Services Company in the UK, with an annual turnover of approximately £440m and employing 20,000 people.  Our success depends on the commitment of our employees to providing excellent customer service to all internal as well as external customers.

G4S is a global company with a diverse employee team and we welcome applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.


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