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Branch General Manager

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Job Reference: G4S/CD/6134
Number of Positions: 1
Job Category: Cash Operations
Contract Type: Full Time
Salary: £60k - £65k
Location: Manchester
G4S Region: UK & Ireland
Country:United Kingdom

G4S Business Unit:
Closing Date: 03/06/2018
Package Description: Annual salary, company car, medical care and pension

Job Introduction:

G4S is the largest secure solutions company in the world, the second largest private employer on the London Stock Exchange and one of Britain’s top Employers. Our Cash Management Solutions business has expertise in cash and valuables transportation, cash processing, ATM and cash centre outsourcing, secure storage and retrieval.

As an employee of G4S Cash Solutions, each role will have specific responsibilities for the identification, management and control of risk in order to safeguard the business, staff, customers, assets and reputation. Every G4S employee has a role to play in understanding and supporting the business in embedding effective risk management controls and assurance and be integral to the effectiveness and success of G4S.

Role Responsibility:

To manage branch resources and work processes to ensure that the contractual obligations to customers are achieved cost effectively and that the company’s security procedures are applied throughout the branch.  To continually review and improve branch profitability and security through the development of the management team.

Specific Tasks

Customer Focus

  • Engage regularly with local customers served by the branch, developing relationships that support contract retention.  Contribute to the pricing of temporary and local contracted work.
  • Ensures that all staff maintain a high level of customer care (to contractual requirement) by monitoring service levels and ensuring that corrective action is taken as appropriate.


  • Sets and agrees clear objectives with subordinates, regularly monitoring their performance and taking action to correct shortfalls.
  • Develop your operation and teams to meet financial and efficiency targets through a continuous improvement approach.
  • Deliver improving financial performance for the operation, ensuring the Branch meets budget commitments.
  • Recommends capital expenditure to the Area Director and control a revenue expenditure limit.


  • Optimises resources and continuously reviews the operations within the branch to improve profitability and customer service, managing change where necessary.
  • Drive a lean culture through the branch.

Best People

  • Analyses training needs for all staff ensuring that training complies with Company policy and is monitored for effectiveness.  Coaches staff where appropriate.
  • Maintains the branch succession plans, developing the team members to achieve their potential in current and future roles.


  • Ensures that all relevant legislative requirements are adhered to and that Company procedures and standards (including Health and Safety, security, personnel, finance and Transport) are maintained.
  • Deals with disciplinary matters, including dismissals, and appeals and grievances in line with Company policy.  Informs staff of changes in terms and conditions.  Ensures appropriate consultation with TU/Staff Representatives.

Collaboration and Teamwork

  • Leads the branch management team and motivates staff through the team.  Holds regular management meetings and communicates to all branch staff through staff briefings.
  • Contribute to the Area Branch Network as a whole by identifying and sharing best practice.


The Ideal Candidate:


  • Strong Commercial background
  • Excellent management / people skills
  • Profit & Loss experience
  • Proven experience in customer service
  • Experienced in people management in a Trade Union environment
  • Logistics professional
  • CPC qualified
  • Lean Management Understanding

We’ll provide all the training and support to help you progress as a key member of a world-class team. And in addition to a culture that believes in promoting from within, we offer up to five weeks’ paid holiday, pension scheme, life assurance, bonus, company car, health checks and childcare voucher scheme.


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Please Note: The application deadline for this job has now passed.


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