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Area Operations Controller - Security

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Job Reference: G4S/US/4463
Number of Positions: 1
Job Category: Miscellaneous
Contract Type: Full Time
Salary: £23,774
Location: Leeds
G4S Region: UK & Ireland
Country:United Kingdom

G4S Business Unit:
Closing Date: 01/10/2018

Job Introduction:

Area Operations Controller - Security

Leeds, LS10 3DQ

Salary £23,774 per annum

40 hours per week  (two-week rotation Monday to Friday 0600-1400 and 1000-1800, with one Saturday 0700-1800 every six weeks)

We are seeking to recruit an Area Operations Controler to join our MOJ team in Leeds.

The successful candidate will be responsible for the achievement of service delivery targets within the MoJ Contract and G4S operational management.  The position holder will be responsible for ensuring compliance with business systems.

Role Responsibility:

  • Continually review SIGnet to ensure compliance and accuracy. Must also ensure that Service Levels and Operational Strategy are being met.
  • Deployment of Security Officers to cover short term unplanned absence and additional and adhoc staffing requirements
  • Producing management information on a daily/weekly/monthly basis to provide relevant and helpful statistics and information to stakeholders
  • Managing the approval process for security officer annual leave 
  • Planning the deployment of all MoJ and G4S contingency staff to ensure the operational and financial objectives are met and are in line with contractual obligations and the Working Time Directive
  • Administration of all other types of absence
  • Resolution of Security Officer pay queries
  • Continually demonstrating best practice
  • Liaise with the Operational Team and HR to highlight performance issues
  • Continually assessing the manning levels to ensure security manning is its optimum and raise vacancy requests when required.
  • Completion of pre payroll checks in Signet to ensure accuracy and correct pay for employees
  • Completing interviews across the work package, assessing appropriateness for the Court Security Officer role and collating screening documents compliant with screening standard BS7858

The Ideal Candidate:

Essential Skills and Knowledge

  • Knowledge of the security industry
  • Able to work on own initiative with minimal intervention
  • Proven ability to manage a varied workload and prioritise accordingly
  • Ability to problem solve logically

Desirable Skills and Knowledge

  • Knowledge of company systems and procedures
  • Knowledge and understanding on the WTR
  • Previous experience using a scheduling / logistics system
  • Good verbal, numerical and analytical skills


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Please Note: The application deadline for this job has now passed.


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