A-Day-in-the-Life-FMO-EM

A night in the life of a Field Monitoring Officer (Electronic Monitoring).


What is Electronic Monitoring?

Within Electronic Monitoring (EM), we monitor subjects whilst they are on curfews. The people we monitor vary in age from 10 to 80, they are male and female and from all ethnic backgrounds. The curfew usually starts from 7pm to 7am and visits can only be made during this time, so the work of a Field Monitoring Officer (FMO) is predominantly evening work.

Start of shift
At the beginning of an average shift, I have a short briefing from the Manager to make sure that I’m up to date with information and set up for the night ahead. I am then given the task sheet for the evening. After spending a few minutes prioritising the tasks and understanding which routes to take, the next job is to ensure that I have all the equipment that I will need and that it is in good working order.

Planning tasks and routes
On an average shift, I could be doing 5 to 10 varied tasks including installing or removing the tagging system as well as checking up on subjects whose records show that they have violated their curfew or tampered with their equipment. FMOs also do routine checks with subjects to ensure that everything is OK. On some shifts, I travel over 200 miles during the night, so you need to like driving especially in all weathers and during
the evening. The sat nav equipment provided with the car assists us in getting to each location.

Being risk aware and responsible for safety
We visit subjects in their own homes and this occasionally has an increased level of risk. At these times we contact another colleague in the area to arrange the best time to meet, so that we can do the job together. We always maintain contact with the Manager and the office to update them on any situations and to ensure our safety. If anything does happen whilst we are on a job, we write up the report that evening and may be expected to attend court to give evidence.

What is expected of a Field Monitoring Officer?

You will enjoy the fact that every shift is different and carries with it new joys and plenty of variety which means that you will never be bored and are constantly challenged. You will need to have a non-judgmental approach to meeting people and be conscientious about the job, ensuring that subjects are inducted well and understand the rules of their curfew as well as making sure that the equipment is installed correctly.

“I have met some fantastic people and feel part of a genuine and determined
team. I thoroughly enjoy my challenging yet rewarding job in protecting society.”

Tariq Hussain
Field Monitoring Officer

Field Monitoring Officer | About the job

As Field Monitoring Officer you will be delivering an integral part of the Criminal Justice System on behalf of the Ministry of Justice. No two days will ever be the same and you will come into contact with people from all walks of life. Out on the road you will manage your own time, supported by a dedicated team back at branch.

Are you the person we’re looking for?

Do you want a varied role with a great deal of responsibility? Are you happy to meet many different people and have excellent interpersonal skills? Are you confident in your abilities and keen to make a difference to those individuals being monitored in the community?

What will I be doing?
  • You could be based from one of our branches or as a home-worker (dependant on location)
  • You will install and remove equipment from peoples homes or place of residence
  • Fully investigate and report on incidents that may happen over the course of a shift
  • Check all equipment on issue and collection from offenders homes
  • Complete paperwork in a timely and accurate manner
  • Ensure operational procedures are adhered to at all times
  • Attend court to give evidence as required
  • Conduct safety checks on your allocated vehicle
  • Communicate regularly with the branch/control centre
  • Ensure the cleanliness and basic maintenance of the vehicle, equipment, sat nav and hand held units provided to enable you to perform the role effectively
Frequently asked questions

What are the hours and shifts like?
You will predominantly be working evenings and have the flexibility between the hours of 5pm and 1am with occasional additional call outs up to 3am. You will work a shift rota that includes weekends and bank holidays. Flexibility is important.

Will I be put at risk working alone in a subject’s home?

You will predominantly work on your own. However, being part of a team of colleagues that work in your area/region and you will support each other when there is a need for a double crew to go out to a subject’s home. Male officers will be accompanied by a female officer when visiting juveniles and female subjects.

Do I have to be technical to be able to work with the monitoring equipment?
The equipment is really simple to use. You will go through a three week induction training programme as an FMO to make sure you are confident before you go out on your own.

How much driving is there?
Driving varies dependant upon the tasks to cover each night, but it can be up to 200 miles a night. You should have a UK manual driving licence and this will be checked annually by the Area Operations Manager.

Do I need previous experience for this type of work?
No. We welcome people from all backgrounds with a common sense approch and life experience. Your positive attitude, motivation and self disciplined, non-judgmental approach is essential to succeed.

What training will I receive?
In order to become an FMO you will attend a comprehensive three week Initial Training Course (ITC) which covers the company background, an introduction to electronic monitoring, communication and basic skills for the role. You will be out on the road with a mentor until you feel confident and have been assessed to complete tasks on your own.

Are there any opportunities for promotion and development?
All FMOs are qualified as part of their basic skills training to qualify for NVQ Custodial Care Level 2. Once you have achieved this, you can apply for positions across the EM and G4S business. We have a management development programme and you will have regular reviews with your manager which will support you through the training for your next role.

What are the benefits of working for G4S?

We invest heavily in our people and offer benefits that you would expect from a large quality organisation including generous holiday entitlement, life assurance, company pension, sick pay scheme, comprehensive training and career development opportunities.

A-Day-in-the-Life-FMO-EM